CLC
CLCCLC
CLC

Teléfonos de contacto

Mesa Central: 2 2210 4000
Reserva de Hora: 2 2610 8000
Rescate CLC: 2 2610 7777

International Patients Center

About Us

About International Patient Services

It is a personalized, integral and bilingual service, in charge of coordinating and organizing medical attention for international patients who would like to be treated at the Clinic, either expatriates living in Chile for a longer period of time, patients looking for a second medical opinion, or just passing through Chile for different reasons such as vacations, holidays, work, studies, etc...

This is a coordination service that does not have associated costs, and is responsible for organizing and coordinating your attention before, during and after your stay at Clínica Las Condes.

Our Services Include

  • Integral, personalized, and bilingual care.
  • Translation and interpreter when needed (Spanish/English/Spanish).
  • Spontaneous patients' attention, usually emergency cases.
  • Prior coordination via e-mail; appointment scheduling, delivery of budget and estimated costs involved, hospitalization, procedures and/or surgery arrangements.
  • Coordination with International Health Insurance Companies if needed; guaranty of payment letters, either for hospitalized or outpatients.
  • Embassies and diplomats medical care coordination, according to requirements and special needs.
  • Support and assistance related to accommodation arrangements in Santiago; accommodations at nearby hotels that offer special discount rates, and ground transportation to and from the Clinic.
  • Coordination and assistance related to emergency medical transport, either ground (ambulance) or air (helicopter and plane).
  • Support and assistance for hospitalized patients, their companions and family members, making daily visits at different hospitalization units, when needed.
  • Support for Relocation Services in Chile and guided tours within the Clinic when required.
 

Where are we?

We are located in building number 2, general services platform, floor -1, in front of laboratory unit.

We are open Mondays thru Fridays, from 8:30 am to 6:00 pm.

What is our mission?

Our main goal is to provide care service to foreign patients according to their needs, giving them an efficient, fast and also warm and friendly attention.

 

Flujos de atención

Step
1
The patient contacts us via email at pacienteinternacional@clc.cl or calls us at 226103493 - 226103478 - 226103483 - 226103852
Step
2
The medical history and information the patient sends us is evaluated with a specialized doctor from the corresponding unit, and if needed, the patient will be asked to send medical reports, lab exams, tests results, and/or images, depending on the case.
Step
3
The patient will receive a reply with the doctor’s suggestions and recommendations, as well as exams, procedures, hospitalization or surgery fees and estimated costs, depending on each case.
Step
4
If the patient decides to come, the coordination is planned and organized at the Clinic: we schedule appointments, tests, procedures, surgery, hospitalization or transfer, according to the patient’s needs and requests. The patient will receive an email with details of coordinated appointments as well as general instructions: day, place and hour of admission to the Clinic, and list of scheduled appointments and tests. Further, if the patient so requires, a list of hotels with preferential rates is sent, so that he may contact for availability and rates.
Step
5
We receive the patient at the Clinic, and give assistance during the whole attention process.

Bill and Insurance

At the moment of the appointment, the Center’s Coordinator will send you an email with the approximated budget, these contains the treatments needed and the safeguard to be deposit before all medical treatment.

At the moment you arrive to Clínica Las Condes, a coordinator´s nurse will transfer you to Admission Service; a safeguard deposit could be made in US dollars if you want. At the end of your medical treatment, the bill will be handed to you and could be paid with the safeguard posted before. This bill contains the exams and procedures details in total.

Clínica Las Condes works with all insurance companies listed below. In case you have another not mentioned here, please call us.

  • Aetna Group Insurance
  • Aetna Us Healthcare
  • Alianza Cia. De Seguros y Reaseguros
  • Allianz World Widecare
  • Amedex USA Medical
  • Amedex USA Medical (Bolivia)
  • Assurance Medical
  • Axa Asistencia Chile S.A.
  • Bisa Seguros y Reaseguros S.A.
  • Blue Cross (Uruguay)
  • Blue Cross Blueshield Of Delaware
  • BMI Companies
  • Cigna International Employes Benefits
  • Compañia Aseguranza Internacional
  • CZ Groep Zorgverzekeringen
  • Euro-Center Rio de Janeiro
  • Europ Assistance Argentina S.A.
  • European Benefits Administrators
  • Euro-Center Rio de Janeiro
  • Europ Assistance Argentina S.A.
  • European Benefits Administrators
  • Fasi (Fondo Asistencia Sanitaria Integrativa)
  • Geha Foreinger
  • GMC Services
  • GeoBlue
  • Harel Building
  • HTH Worldwide
  • Inter Mutuelles Assistance
  • nternational Health Insurance Danmark a/s
  • International SOS Inc.
  • Morgan-White Administrators
  • O.S.S.O.M. Service Financier
  • Olympus Managed Health Care
  • Pacífico Peruano Suiza
  • PPP Healthcare
  • The Banner Group International Emergengy
  • Tiecare International
  • USA Medical Services
  • Vanbreda/Cigna International.
  • Visa-Medical Axa Asístanse

Hotel Alliances

 

Clínica Las Condes has a list of hotels alliances in order to facilitate your stay:

Hotel Acacias de Vitacura

Hotel Acacias de Vitacura

Website      : www.hotelacacias.cl

Email            : reservas@hotelacacias.cl

Phone       : (56 2) 2 2118601

Hotel Boulevard Suites

Hotel Boulevard Suites

Website      : www.boulevardsuites.cl

Email            : reservas@boulevardsuites.com

Phone       : (56 2) 2 4215003

Hotel Grand Hyatt

Hotel Grand Hyatt

Website      : www.santiago.grand.hyatt.cl

Email            : Santi-reservations@hyatt.com

Phone       : (56 2) 2 9503135

Hotel Kennedy

Hotel Kennedy

Website      : www.hotelkennedychile.com

Email            : ventas6@hotelkennedychile.com

Phone       : (56 2) 2 2908100

Hotel Noi

Hotel Noi

Website      : www.noivitacura.cl

Email            : Meena.Vaswani@noihotels.cl

Phone       : (56 2) 2 4326837

Hotel Novotel

Hotel Novotel

Website      : www.novotel.com/Chile

Email            : h5233-sm4@accor.com

Phone       : (56 2) 2 4992231

Hotel Radisson

Hotel Radisson

Website      : www.radisson.cl

Email            : Idiaz@radisson.cl

Phone       : (56 2) 2 9374100

Hotel Sheraton

Hotel Sheraton

Website      : www.sheraton.cl

Email            : Leslie.Gallego@sheraton.com

Phone       : (56 2) 2 2335000
 

Hotel Vespucci Suites

Hotel Vespucci Suites

Website      : www.vespuccisuites.cl

Email            : reservas@vespuccisuites.cl

Phone       : (56 2) 2 7506500
 

Apart Hotel Time

Apart Hotel Time

Website      : www.time.cl

Email            : jbecerra@time.cl

Phone       : (56 2) 2 7571153

Hotel Santa Blanca

Santa Blanca Apart Hotel

Website      : http://www.santablancaaparthotel.cl

Email            : info@santablancaaparthotel.cl

Phone       : (56 2) 2 4187357

 

Visítanos

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Edificio número 2, plataforma de servicios, piso -1 (frente al laboratorio clínico).

Atendemos de lunes a viernes, de 8:30 a 18:00 horas.



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